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‘Quo’ vs. ‘Innovator’

How do leaders of the thousands of insurance carriers, agencies and brokerages view the strength and future of their brands? Do they have a clear direction? Do they truly understand the value a strong brand… Read more


Uncomfortable? Good

Kudos to ACORD for continuing to book strong speakers at its two main annual conferences.

For instance, last year David Nour was terrific. And recently we heard from MIT’s Neri Oxman, who was fascinating in…
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Merger? Acquisition? Or Brand Crisis?

M&A activity among independent insurance agents and brokers has been running at a strong clip for years.
The news releases all sound so promising, don’t they? But have you wondered how many deals actually work…
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Being “Wired” Ain’t What It Used To Be

Call it a hangover from the ’60s or just another double entendre. But what does “wired” mean to most people?
The high-tech magazine? Low-tech communications? Drugs? A four-year-old bouncing off the walls from a massive sugar…
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Alphabet Soup Revisited

A couple of years ago, the late, great Maureen Wall Bentley blogged about the insurance industry’s misplaced fondness for acronyms to “describe” firms, products and services. Indeed, some otherwise very smart people at trade associations, carriers, tech… Read more

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