---
title: Applied Eyes AI in Commercial Lines
description: AI tools are transforming commercial lines workflows for independent agents. Applied Systems' Anupam Gupta shares insights on leveraging AI to improve efficiency and trust in the insurance industry.
image: https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/gupta_onpoint.jpg
---

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# Applied Eyes AI in Commercial Lines

![](https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/gupta_onpoint.jpg)

- August 18, 2025

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Anupam Gupta, chief product officer at Applied Systems, offers an update on how the tech provider continues to experiment and roll out AI-embedded tools for independent agents. Commercial lines workflows are a major pain point for agents and carriers and thus a focus of his team’s efforts, he says. Insurance professionals are wrestling with back-and-forth communications with carriers, repeatedly filling out forms and supplementals for new and renewal business.

 That needs to stop. “We are convinced that AI will add game-changing value,” Anupam says. “It’s not hype. We are all-in on AI, even though it’s early in the product game.” He advises us to “get curious and experiment” with insurance-specific AI tools. “See how it impacts your daily work. Give feedback. Building trust with AI is really important.” Anupam shares advice he’s learned from others: “Ideas are easy. Execution is everything.” And, “Don’t be a know-it-all. Be a learn-it-all.”

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