---
title: Humans and AI Fight Fraud Together
description: Discover how AI and human collaboration are revolutionizing fraud detection in the insurance industry, as discussed by Ashley Fong from Carpe Data.
image: https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/on%20point%20Ashley%20Fong.jpg
---

[Skip to content](https://www.aartrijk.com/aartrijk-insights/humans-and-ai-fight-fraud-together#main-content)

[![Aartrijk reversed w tag](https://www.aartrijk.com/hs-fs/hubfs/Aartrijk%20Logos/Aartrijk%20reversed%20w%20tag.png?width=2048&height=700&name=Aartrijk%20reversed%20w%20tag.png "Aartrijk reversed w tag")](https://www.Aartrijk.com)

- [Why Aartrijk](https://www.aartrijk.com)
- [Our Team](https://www.aartrijk.com/our-team)
- [How We Can Help](https://www.aartrijk.com/our-services)
- [Our Insights](https://www.aartrijk.com/aartrijk-insights)
- [Contact Us](https://www.aartrijk.com/contact-us)

- [Artificial Intelligence](https://www.aartrijk.com/aartrijk-insights/tag/artificial-intelligence),
- [On Point](https://www.aartrijk.com/aartrijk-insights/tag/on-point),
- [Podcast](https://www.aartrijk.com/aartrijk-insights/tag/podcast)

# Humans and AI Fight Fraud Together

![](https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/on%20point%20Ashley%20Fong.jpg)

- September 29, 2025

![Peter Van Aartrijk](https://www.aartrijk.com/hubfs/A%20Team/Peter%20van%20Aartriuk.webp)

[Peter Van Aartrijk](https://www.aartrijk.com/aartrijk-insights/author/peter-van-aartrijk)

Claims fraud is getting more sophisticated. Carriers can fight back with AI to sift through huge amounts of data and find patterns, says Ashley Fong, VP with Carpe Data. Injury fraud thrives in areas where strong legal networks, high population density, heavy tourism, economic hardship, and legal loopholes create opportunities for fraudulent claims to flourish, Carpe Data research finds.

Younger adults are more likely to commit fraud; riskier behaviors and cultural pressure to overshare on social media channels are likely reasons. “Insurance fraud is a costly and a persistent problem,” Ashley says. In 2023 alone, an estimated $300 billion was lost to fraudulent claims—equivalent to 10 Hurricane Helene disasters, she notes. Advances in technology are essential, but ultimately human judgement and creativity will continue to be needed to mitigate fraud, she says. “Human roles will evolve to areas that require more brainpower, judgement, creativity—things that a computer can’t necessarily do. Traditionally, carriers reviewed only 4% of open claims with a manual, rules based, tedious and expensive process. But with AI and human intervention, insurers can generate 10 times the reviews.”

[LISTEN NOW](https://www.insurancejournal.tv/videos/25708/)

 

 Aatrijk Insights Blog

## Related Articles

Explore more perspectives from Aartrijk Insights by checking out our related blog posts for fresh ideas and inspiration.

[![](https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/on%20point%20Dale%20Steinke.jpg)](https://www.aartrijk.com/aartrijk-insights/ai-prompts-mastermind-shares-advice)

[Artificial Intelligence](https://www.aartrijk.com/aartrijk-insights/tag/artificial-intelligence), [On Point](https://www.aartrijk.com/aartrijk-insights/tag/on-point), [Podcast](https://www.aartrijk.com/aartrijk-insights/tag/podcast)

### [AI Prompts Mastermind Shares Advice](https://www.aartrijk.com/aartrijk-insights/ai-prompts-mastermind-shares-advice)

 August 4, 2025

 In our continuing attempt to unpack AI in insurance, we hear from Dale Steinke, a “company guy” who truly understands...

[Read more](https://www.aartrijk.com/aartrijk-insights/ai-prompts-mastermind-shares-advice)

[![](https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/holmes_on_point.jpg)](https://www.aartrijk.com/aartrijk-insights/young-founder-seeks-insurance-transparency)

[On Point](https://www.aartrijk.com/aartrijk-insights/tag/on-point), [Podcast](https://www.aartrijk.com/aartrijk-insights/tag/podcast)

### [Young Founder Seeks Insurance ‘Transparency’](https://www.aartrijk.com/aartrijk-insights/young-founder-seeks-insurance-transparency)

 September 1, 2025

 Could insurance providers forge a new bond of trust with policyholders? Valkyrie Holmes, age 21, is working toward that...

[Read more](https://www.aartrijk.com/aartrijk-insights/young-founder-seeks-insurance-transparency)

[![](https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/on%20point%20Lloyd%20Yavener.jpg)](https://www.aartrijk.com/aartrijk-insights/mga-no-longer-a-4-letter-word)

[On Point](https://www.aartrijk.com/aartrijk-insights/tag/on-point), [Podcast](https://www.aartrijk.com/aartrijk-insights/tag/podcast)

### [MGA No Longer a ‘4-Letter Word’](https://www.aartrijk.com/aartrijk-insights/mga-no-longer-a-4-letter-word)

 October 13, 2025

 Lloyd Yavener, president and COO of Sutton National Group, believes in the future of delegated underwriting authority....

[Read more](https://www.aartrijk.com/aartrijk-insights/mga-no-longer-a-4-letter-word)

[See all articles](https://www.aartrijk.com/aartrijk-insights)

 Subscribe to

### Aartrijk Insights

Stay Sharp. Get Aartrijk Insights Delivered to your inbox.

[![Aartrijk reversed w tag](https://www.aartrijk.com/hs-fs/hubfs/Aartrijk%20Logos/Aartrijk%20reversed%20w%20tag.png?width=300&height=103&name=Aartrijk%20reversed%20w%20tag.png "Aartrijk reversed w tag")](https://www.Aartrijk.com)

We are the insurance industry’s preeminent branding firm, widely recognized for thought leadership within the independent agent and broker system.

- [Why Aartrijk](https://www.aartrijk.com)
- [Our Team](https://www.aartrijk.com/our-team)
- [How We Can Help](https://www.aartrijk.com/our-services)

- [Our Insights](https://www.aartrijk.com/aartrijk-insights)
- [Contact Us](https://www.aartrijk.com/contact-us)
- [Terms of Service](https://www.aartrijk.com/terms)
- [Privacy](https://www.aartrijk.com/privacy)

252 Washington Street

Falls Church, VA 22406

[info@Aartrijk.com](mailto:info@Aartrijk.com)

---

- [Terms and Services](https://www.aartrijk.com/terms)
- [Privacy Policy](https://www.aartrijk.com/privacy)

 Connect With Us [Follow us on LinkedIn](https://www.linkedin.com/company/aartrijk/)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Peter Van Aartrijk",
    "url" : "https://www.aartrijk.com/aartrijk-insights/author/peter-van-aartrijk"
  },
  "dateModified" : "2025-10-29T20:42:43.111Z",
  "datePublished" : "2025-09-29T12:00:00.000Z",
  "headline" : "Humans and AI Fight Fraud Together",
  "image" : [ "https://www.aartrijk.com/hubfs/Website%20Images/Podcast%20Images/on%20point%20Ashley%20Fong.jpg" ],
  "mainEntityOfPage" : {
    "@id" : "https://www.aartrijk.com/aartrijk-insights/humans-and-ai-fight-fraud-together",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.aartrijk.com/hubfs/Aartrijk_logo_horizontal_2022.png"
    }
  }
}
```